bmibaby ranked top for check-in
16.12.11
East Midlands Airport based bmibaby has been named the best in Europe for its check-in procedures in the most recent Airport Service Quality poll. It was ranked Best in Class for waiting times in check-in queues and for the courtesy and helpfulness of its check-in staff.
The industry-wide survey also ranked bmibaby's cabin crews among the best in the industry for in flight sales. Lee Gainsbury, bmibaby ground and cabin services director, said: ‘These results are a great tribute to the team. To be told by the industry we are the best in the business shows we are getting it right.’
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